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Terms and Condition


(1.1)  The following definitions and rules of interpretation apply in this Agreement.

       Business Day: a day (other than a Saturday, Sunday or public holiday) when banks in Singapore are             open for business.

      Confidential Information: all confidential information (however recorded or preserved) disclosed or             made available, directly or indirectly, by the Disclosing Party or its employees, officers, representatives,        or advisers to the Recipient and its Representatives including but not limited to:

      (a) the fact that discussions and negotiations are taking place concerning the 
             Purpose and the status of those discussions and negotiations;

      (b) the existence and terms of this agreement;

      (c) any information that would be regarded as confidential by a reasonable business 
            person relating to:
            (i) the business, affairs, customers, clients, suppliers, plans, intentions, or 
                 market opportunities of the Disclosing Party; and
            (ii) the operations, processes, product information, know-how, designs, trade 
                 secrets or software of the Disclosing Party;

       (d) any information or analysis derived from Confidential Information;

       (e) but not including any information that:
             (i) is or becomes generally available to the public other than as a result of its 
                 disclosure by the Recipient or its Representatives in breach of this 
                 Agreement (except that any compilation of otherwise public information 
                 in a form not publicly known shall nevertheless be treated as Confidential 
                 Information); or
            (ii) was lawfully in the possession of the Recipient before the information was 
                 disclosed to it by the Disclosing Party as evidenced by written records; or
           (iii) the Parties agree in writing is not confidential or may be disclosed

      Group: in relation to a company, that company, each and any subsidiary or holding 
      company from time to time of that company, and each and every subsidiary from time 
      to time of a holding company of that company; "holding company" and "subsidiary" 
      should have the same meanings as they are respectively defined in Sections 5 and 6 
      of the Companies Act (Cap 50).

      Purpose: ___________________________________________________

      Representative: employees, directors, agents, officers, advisers, and other 
      representatives of the Recipient.

1.2)  Clause and paragraph headings shall not affect the interpretation of this Agreement.

1.3)  Unless the context otherwise requires, words in the singular shall include the plural, and in the plural             shall include the singular.

1.4)  A reference to writing or written includes fax and e-mail.

1.5)  Any words following the terms including, include, in particular, for example, or any 
       similar expression shall be construed as illustrative and shall not limit the sense of the 
       words, description, definition, phrase or term preceding those terms.
1.6)  Unless the context otherwise requires, a reference to one gender shall include a 
       reference to the other genders.


2.1)   The Recipient shall keep the Disclosing Party's Confidential Information confidential 
        and, except with the prior written consent of the Disclosing Party, shall:

         (a) not use or exploit the Confidential Information in any way except for the 

         (b) not disclose or make available the Confidential Information in whole or in part 
               to any third party, except as expressly permitted by this Agreement;

         (c) not copy, reduce to writing or otherwise record the Confidential Information 
               except as strictly necessary for the Purpose (and any such copies, reductions to 
               writing and records shall be the property of the Disclosing Party);

         (d) not use, reproduce, transform, or store the Confidential Information in an 
               externally accessible computer or electronic information retrieval system or 
               transmit it in any form or by any means whatsoever outside of its usual place of 

         (e) keep separate the Confidential Information from all documents and other 
               records of the Recipient;
         (f) apply the same security measures and degree of care to the Confidential 
              Information as the Recipient applies to its own confidential information, which 
              the Recipient warrants as providing adequate protection from unauthorised 
              disclosure, copying or use;
         (g) keep a written record of: any document or other Confidential Information 
               received from the other in tangible form; any copy made of the Confidential 
               Information; and
         (h) ensure that any document or other records containing Confidential Information 
               shall be kept at its premises and shall not remove or allow to be removed such 
               document or records from its premises.

2.2)   The Recipient may disclose the Disclosing Party's Confidential Information to those of 
         its Representatives who need to know this Confidential Information for the Purpose, 
         provided that:
         (a) it informs its Representatives of the confidential nature of the Confidential 
               Information before disclosure;
         (b) it procures that its Representatives shall, in relation to any Confidential 
               Information disclosed to them, comply with this Agreement as if they were the 
               Recipient and, if the Disclosing Party so requests, procure that any relevant 
               Representative enters into a confidentiality agreement with the Disclosing Party 
               on terms equivalent to those contained in this Agreement; and
         (c) it keeps a written record of these Representatives,
               and it shall at all times be liable for the failure of any Representative to comply 
               with the terms of this Agreement.

2.3)   The Recipient may disclose Confidential Information only to the extent required by 
         law, by any governmental or other regulatory authority or by a court or other 
         authority of competent jurisdiction provided that, to the extent it is legally permitted 
         to do so, it gives the Disclosing Party as much notice of such disclosure as possible and, 
         where notice of disclosure is not prohibited and is given in accordance with this Clause 
         2.3, it takes into account the reasonable requests of the Disclosing Party in relation to 
         the content of such disclosure.

2.4)   The Recipient shall establish and maintain adequate security measures (including any 
         reasonable security measures proposed by the Disclosing Party from time to time) to 
         safeguard the Confidential Information from unauthorised access or use.

2.5)   No Party shall make, or permit any person to make, any public announcement 
         concerning this Agreement, the Purpose or its prospective interest in the Purpose 
         without the prior written consent of the other Party (such consent not to be 
         unreasonably withheld or delayed) except as required by law or any governmental or 
         regulatory authority (including, without limitation, any relevant securities exchange) 
         or by any court or other authority of competent jurisdiction. No Party shall make use 
         of the other Party's name or any information acquired through its dealings with the 
         other Party for publicity or marketing purposes without the prior written consent of 
         the other Party.


3.1)    At the request of the Disclosing Party, the Recipient shall:
         (a) destroy or return to the Disclosing Party all documents and materials (and any 
               copies) containing, reflecting, incorporating, or based on the Disclosing Party's 
               Confidential Information;

         (b) erase all the Disclosing Party's Confidential Information from its computer 
               systems or which is stored in electronic form (to the extent possible); and

         (c) certify in writing to the Disclosing Party that it has complied with the 
               requirements of this clause, provided that a Recipient may retain documents and 
               materials containing, reflecting, incorporating, or based on the Disclosing Party's 
               Confidential Information to the extent required by law or any applicable 
               governmental or regulatory authority and to the extent reasonable to permit the 
               Recipient to keep evidence that it has performed its obligations under this 
               Agreement. The provisions of this Agreement shall continue to apply to any 
               documents and materials retained by the Recipient.

3.2)    If the Recipient develops or uses a product or a process which, in the reasonable 
          opinion of the Disclosing Party, might have involved the use of any of the Disclosing 
          Party's Confidential Information, the Recipient shall, at the request of the Disclosing 
          Party, supply to the Disclosing Party information reasonably necessary to establish 
          that the Disclosing Party's Confidential Information has not been used or disclosed.


4.1)     The Disclosing Party reserves all rights in its Confidential Information. No rights in 
          respect of the Disclosing Party's Confidential Information are granted to the Recipient
          and no obligations are imposed on the Disclosing Party other than those expressly 
          stated in this Agreement. In particular, nothing in this Agreement shall be construed 
          or implied as obliging the Disclosing Party to disclose any specific type of information
          under this Agreement, whether Confidential Information or not.

4.2)    Except as expressly stated in this Agreement, the Disclosing Party does not make any 
          express or implied warranty or representation concerning its Confidential 
          Information, or the accuracy or completeness of the Confidential Information.

4.3)    The disclosure of Confidential Information by the Disclosing Party shall not form any 
          offer by, or representation or warranty on the part of, the Disclosing Party to enter 
          into any further agreement.


         The Recipient shall indemnify and keep fully indemnified the Disclosing Party and its Group at all                   times against all liabilities, costs (including legal costs on an indemnity basis), expenses, damages               and losses (including any direct, indirect or consequential losses, loss of profit, loss of reputation                   and all interest, penalties and other costs and expenses suffered or incurred by the Disclosing Party           and/or its Group) arising from any breach of this Agreement by the Recipient and from the actions             or omissions of any Representative.


6.1)    If either Party decides not to become or continue to be involved in the Purpose with the other Party             it shall notify the other Party in writing immediately. The obligations of each Party shall,                                   notwithstanding any earlier termination of negotiations or discussions between the Parties in                       relation to the Purpose, continue for a period of 8 years from the termination of this Agreement and           survive termination of such negotiations or discussions and/or this Agreement and shall be binding           upon their respective successors and assignees. 6.2 Termination of this Agreement shall not affect             any accrued rights or remedies to which either Party is entitled.


7.1)     This Agreement constitutes the entire agreement between the Parties and supersedes and                          extinguishes all previous agreements, promises, assurances, warranties, representations and                        understandings between them, whether written or oral, relating to its subject matter.

7.2)    Each Party agrees that it shall have no remedies in respect of any statement, representation,                        assurance or warranty (whether made innocently or negligently) that is not set out in this                              Agreement. Each Party agrees that it shall have no claim for innocent or negligent                                          misrepresentation based on any statement in this Agreement.


         No variation of this Agreement shall be effective unless it is in writing and signed by the Parties (or               their authorised representatives).


9.1)    A waiver of any right or remedy under this Agreement or by law is only effective if 
         given in writing and shall not be deemed a waiver of any subsequent breach or default.

9.2)   A failure or delay by a Party to exercise any right or remedy provided under this 
         Agreement or by law shall not constitute a waiver of that or any other right or remedy, 
         nor shall it prevent or restrict any further exercise of that or any other right or remedy. 
         No single or partial exercise of any right or remedy provided under this Agreement or 
         by law shall prevent or restrict the further exercise of that or any other right or 

9.3)   A Party that waives a right or remedy provided under this Agreement or by law in 
         relation to one Party, or takes or fails to take any action against that Party, does not 
         affect its rights in relation to any other Party.


        This Agreement is personal to the Parties and neither Party shall without the prior written consent of            the other Party assign, transfer, mortgage, charge, subcontract, declare a trust over or deal in any              other manner with any of its rights and obligations under this Agreement.


11.1)     All notices required or permitted by this Agreement shall be in writing and in the English language               and shall be sent to the recipient at its address set out above, or as otherwise directed by the                     recipient by notice given in accordance with this clause.

11.2)   Notices shall be delivered by hand or sent by registered post, courier or by facsimile or by email. If              delivered by hand or sent by courier, notice will be deemed given on the date of receipt, if sent by              facsimile, on the date of transmission, and if sent by registered post, five (5) days after being posted.


12.1)     Nothing in this Agreement is intended to, or shall be deemed to, establish any partnership or joint                 venture between any of the Parties, constitute any Party the agent of another Party, or authorise                 any Party to make or enter into any commitments for or on behalf of any other Party.

12.2)    Each Party confirms it is acting on its own behalf and not for the benefit of any other person.


13.1)     Except as provided in this Clause 13., this agreement is made for the benefit of the 
           parties to it and their successors and permitted assigns and is not intended to benefit, 
           or be enforceable by, anyone else.

13.2)    This agreement is made for the benefit of the Disclosing Party and its Group from time 
           to time, and any entity in the Disclosing Party's Group may enforce this agreement as 
           if they were the Disclosing Party and a party to this agreement.


       The Recipient acknowledges that damages alone would not be an adequate remedy for the                       breach of any of the provisions of this agreement. Accordingly, without prejudice to any other rights           and remedies it may have, the Disclosing Party shall be entitled to the remedies of injunction, specific         performance or other equitable relief for any threatened or actual breach of the terms of this                     agreement.


      This Agreement may be executed in any number of counterparts, each of which when executed shall        constitute a duplicate original, but all the counterparts shall together constitute the one agreement.


      This Agreement and any dispute or claim arising out of or in connection with it or its subject matter or        formation (including non-contractual disputes or claims) shall be governed by and construed in                accordance with the laws of Singapore


17.1)     Any dispute arising out of or in connection with this Agreement, including any question regarding                its existence, validity, or termination, shall be referred to and finally resolved by arbitration                              administered by the Singapore International Arbitration Centre ("SIAC") in accordance with the                    Arbitration Rules of the SIAC ("SIAC Rules") for the time being in force, which rules are deemed to be              incorporated by reference in this clause.

17.2)   The seat of the arbitration shall be Singapore. The language of the arbitration shall be 

17.3)   The Parties further agree that following the commencement of arbitration, they will 
          attempt to resolve their dispute through mediation at the Singapore International 
          Mediation Centre ("SIMC"), in accordance with the SIAC-SIMC Arb-Med-Arb Protocol 
          for the time being in force. Any settlement reached in the course of the mediation 
          shall be referred to the arbitral tribunal appointed by SIAC and may be made a consent 
          award on agreed terms. 

          All disputes, controversies, or differences (the "Dispute") arising out of or in 
          connection with this Agreement, including any questions regarding its existence, 
          validity, or termination shall first be referred to mediation in Singapore, in accordance 
          with the Law Society Mediation Rules for the time being in force. If the Dispute cannot 
          be resolved in mediation, the Parties shall refer the Dispute to arbitration in Singapore 
          in accordance with the Law Society Arbitration Scheme and the rules thereunder for 
          the time being in force.

          The courts of the Republic of Singapore shall have exclusive jurisdiction to deal with 
          any dispute arising out of or in connection with this Agreement, including any question 
          regarding its existence, validity, or termination.


         The Definitions used in our Terms of Service or End User License Agreement apply to this Privacy                   Policy. “Personal Identifiable Information” can be defined as follows:


         Personal Identifiable Information means information about an identifiable individual who can be                 directly or indirectly identified, which does not include information of an aggregate or anonymous             nature where a specific individual or individuals cannot be identified.

         Information about a corporation, firm, trust, union or other non-individual entity is not Personal                     Information.

         Data and information provided or created by our customers in the course of using our products or             services (“Customer Data”) remains the property of our customers and is not used or disclosed by               us except as reasonably required to provide our products or services, or as otherwise set out in this             Policy


         We offer two specific communication methods that are designed to maintain your anonymity in                 the course of your interaction with Us.

         The communication method is via anonymous email. Upon opening your account, We will ask you               to register an email address that will be linked to your account. We encourage you to set               up an email address which contains no information from which your personal identity may be                     inferred, for the sole use of If required, We can guide you on the setup of such an email                   address.

         Aside from the above, you may still communicate with Us via any email address that you regularly             use. In such cases, We may receive information that discloses or could be used to establish your                 identity. We will, however, respect the confidentiality of such information (as with any other                           information that We receive from you) and will only use and/or retain the information strictly in                     accordance with Our usage policy (see Use of Your Data and Information below).


         Personal Financial Data: We use the financial account statements and other financial data that you          provide to Us or authorize Us to have access (collectively, your “Personal Financial Data”), in order to            deliver the service, you have subscribed to. We will maintain such data as strictly                              confidential and will not sell, lease or distribute the same to any third party (other than certain                      trusted third party service providers involved in the operations of Our business and performing                    services on Our behalf, with restricted access to customer data and information, on a need-to-know          basis only, and in compliance with this Privacy Policy) without your documented approval, unless We          are required or requested to do so by law or any regulatory authority for the jurisdiction that We                  operate in. For the avoidance of doubt, Personal Financial Data for this purpose does not include                information that is aggregated with similar data from other users to produce Meta Data as                         described below or is otherwise no longer identifiable to any specific user.

        Meta data: We may derive and create data and information about the use of the Services by our               customers (“Use Data”) which may be disclosed to third party service providers in order to improve             our Services.

       We may derive anonymous data from Customer Data or Use Data and eliminate Personal                           Information from such Customer Data and Use Data so that such derived data cannot be used to             identify a customer or its individual users (“Anonymous Data”);

       We may then combine Anonymous Data with similar anonymous data from other customers or                 users derive Aggregate Data and then license or sell such Aggregate Data. “Aggregate Data” shall             mean anonymous data combined from various sources which cannot be used to identify any                     customer or user.

       We may also derive Anonymous Data for the purposes of creating statistics and analytics data,                   which will be used by for its own business purposes, including maintaining and improving the         Services.

        Personally Identifiable Information: As stated earlier, should you voluntarily provide Us with any of               your PII, We treat such information with strict confidentiality. We will not sell, lease, or distribute the                 same to any third party without your documented approval, unless We are required or requested to           do so by law or any regulatory authority for the jurisdiction that We operate in. Such data will be used         solely to facilitate communication, and processing of internal administrative and record keeping.


        What We do


       We may collect and use Personal Information without consent in circumstances that include but are         not limited to the following


       a) Where a reasonable person would consider that the collection of the information is clearly in the                interests of the individual and consent of the individual cannot be obtained in a timely way, or the              individual would not reasonably be expected to withhold consent;

       b) Where the collection of the information is pursuant to a statute or regulation that authorizes or                    requires the collection;

       c) Where the collection of the information is from a public body and that public body is authorized or              required by an enactment of applicable law to disclose the Personal Information to;

       d) Where the collection of the information is reasonable for the purposes of an investigation or a                      legal proceeding;


       e) Where the information is publicly available;

        f) Where the collection of the information is necessary in order to collect a debt owed to or                for to repay to an individual money owed by;


      g) In addition to the above, the law generally provides that an individual is deemed to consent to the             collection, use or disclosure of Personal Information about that individual for a particular purpose if             the individual voluntarily provides the information for that purpose, and it is reasonable that a                       person would voluntarily provide that information. If an individual provides Personal Information to               us voluntarily, we will rely on deemed consent and consider that the individual consents to our                     collection, use or disclosure of their Personal Information as necessary to carry out the purposes                 for which they provided the information;


      h) Where a new purpose for the use or disclosure of Personal Information previously collected arises,      will contact the individual in question to obtain any required consent or to provide any                   required notification for use and/or disclosure for such new purpose or purposes;


       i) Where practical, will try to collect Personal Information directly from the individual. Where                necessary, will collect Personal Information from other sources. When collects                    Personal Information about individuals directly from them, except when their consent to the                          collection is deemed or has otherwise been previously and lawfully obtained, or is not required, we              will tell them the purpose for which the information is collected, and, if reasonable to do so, the                    name of a person who can answer questions about the collection;


       j) will in all cases use Personal Information only as permitted or required by applicable law


        What you should and should not do

        You should ensure that your username, password, and if applicable, two factor authentication                      device required to access the Service is kept secure and confidential at all times and make every              reasonable effort to prevent unauthorized third parties from accessing the Service using your user              ID, password, and if applicable, two factor authentication device. In public areas, you should exercise          caution and not leave your computer unattended whilst logged into your account. You should also            avoid using public computer terminals to access your account, unless you can adequately            verify that the terminal is free from spyware and that you can erase all of your information upon                  exiting the terminal. We will not be liable for any loss or damage arising from unauthorized access to          your account due to any failure to comply with these precautions.

22.OTHER DATA may record certain non-personal information such as Website usage and browsing activity,          data displayed or clicked on (such as UI elements), and others (such as IP address, cookie ID, and                referrer URL). Along with cookies, may also use third-party tracking technology, such as                    Google Analytics, to record similar information regarding you and your activity on the                      Website. We may grant access to your data and information to certain trusted third-party services            providers that We work with, but only to perform the service on Our behalf with restricted access to            customer data and information on a need-to-know basis only, and in compliance with this Privacy            Policy.


        We will delete your original Personal Financial Data within a reasonable time after the relevant                      financial information has been extracted and processed into Our database for the purpose of                    generating reports. We will retain your account information for as long as you use or retain            in ccordance with applicable law and where we have an ongoing legitimate business need to do so         (for example, to provide you with a Service you have requested or to comply with applicable legal,              tax or accounting requirements). If you decide to stop the service, We will delete all such data within          a reasonable time after the termination of the service, subject to retention for purposes of                            complying with applicable laws, resolving disputes, enforcing the terms of Our agreement with you            and protecting’s intellectual property rights. When we collect, use or disclose Personal                      Information, we will make reasonable efforts to ensure that it is accurate, up to date, and complete.


        a) Please note that our website may contain links to other websites which are provided as a                             convenience for visitors to our website only, in addition to third party services, applications, and                   widgets that may be bundled into, included in, or provided in connection with our services.

        b) Any third-party websites, third party services, applications and widgets will have their own privacy               policies and practices, and we cannot be responsible for such third parties, their websites,                             services, applications, widgets, or their privacy practices. Where “Third Party Services” (as defined                 in our Terms & Conditions) are provided or made available to you, you consent to your name,                       email address and any other reasonably required information being sent to the applicable third                 party to enable such third party to make its Third Party Services available or to provide you with its               Third Party Services as required or requested by you, and to authenticate or validate you as a                       customer of that is entitled to such Third Party Service.


        By using, you agree to the terms of this Privacy Policy. We may revise the terms of this                      Privacy Policy from time to time and will always present the most up-to-date version on Our Website.          It is your responsibility to periodically review and keep yourself appraised of the latest terms but, if                any revision meaningfully affects your rights, We will take reasonable steps to notify you of such                  changes. You can see when this Policy was last updated by checking the “last updated” date                        displayed at the top of this Policy.

        Please inform Us of any changes to your email address and other communication preferences and          We will take steps to update Our records after receiving such notification.


        If you have questions or concerns about this Privacy Policy or about Our use or retention of your PII              or Personal Financial Data, please contact Us via email or any other                        designated email address provided to you by Us, or through communication with the Designated              Partner (if applicable), or via post mail, addressed to ETHAN.AI PRIVATE LIMITED  (weekdays 9:00 – 18:00          Singapore time).

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